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Inspirational Hub
McArthurGlen Designer Outlet – Leading with Inclusion through Regenerative Tourism
As part of Tourism Richmond’s growing commitment to Regenerative Tourism, local businesses are taking meaningful steps toward more inclusive and sustainable practices. The Regenerative Tourism Grant Program is an initiative by Tourism Richmond that supports businesses in achieving third-party accreditation and adopting community-focused, environmentally responsible operations.
An early member of the Regenerative Tourism Grant Program is McArthurGlen Designer Outlet Vancouver Airport, which earned the Rainbow Registered accreditation, a national designation recognizing businesses that are welcoming to the 2SLGBTQI+ community.
Opened in 2015, McArthurGlen is known for its European-style open-air layout, tree-lined streets, and top brands at up to 70% off. After attending an information session hosted by Tourism Richmond, the McArthurGlen team pursued the accreditation to reflect their core value of inclusion and to foster a safe, respectful, and welcoming environment for all.
The accreditation process by Rainbow Registered helped McArthurGlen evaluate their practices, strengthen their inclusivity efforts, and align with national standards. With guidance and financial support from the grant program, they were able to take meaningful action toward long-term social impact.
“Tourism Richmond has been an incredible partner throughout both the grant and certification process. Their commitment to fostering a more inclusive tourism community is something we’re proud to be part of.” – Cindy Wang, Tourism Manager at McArthurGlen
Tourism Richmond congratulates McArthurGlen Designer Outlet for their leadership in advancing inclusion within Richmond’s tourism sector. Their achievement serves as a strong example of how third-party accreditation can support meaningful progress toward a more inclusive and sustainable future.
We encourage other Richmond businesses to consider following their lead through the Rainbow Registered program or the other three accreditations we support: BC Green Business, BetterTable, and La Tablée des Chefs.
If you are interested in learning more about the Regenerative Tourism Grant Program, check out our website or email us at regenerative@tourismrichmond.com
Circular Success Stories
The City of Richmond’s vision for the circular economy aims to maximize the value of resources by design, through responsible consumption, minimizing waste and reimagining how resources flow in a sustainable, equitable, low-carbon economy. The City’s work is guided by the following principles: design clean, keep using, regenerate, maximize value and collaborate to co-create.
Check out the projects the City of Richmond is working on here!
Business Directory: Local Food Map
Sourcing local products for yourself or your business is a regenerative practice. This helps minimize carbon emissions from shipping food to your store and helps the Richmond economy thrive. When small businesses thrive, the community thrives. Consider sourcing products from the local businesses in Richmond.
STOREYS CAFÉ CRAFTS FRESH MEALS AND FUTURES, NOURISHING THE COMMUNITY WITH EVERY BITE
Storeys Café is located on the ground floor of a social housing complex, a first-of-its-kind partnership between 5 non-profit organizations to provide holistic support for its residents. The cafe operates with a mission to serve both high-volume events and the community through its dual function as a walk-in cafe and catering service. Beyond providing fresh meals to clients, including business events ranging from small to large, Storeys Café supports the community with a vital meal program for a local shelter, delivering 60 lunches and 30 dinners daily. The cafe is staffed by residents from the building, offering stable yet flexible employment for diverse individuals to develop skills, build confidence, and give back to their community. Their motto, “Fresh food for a cause,” encapsulates their commitment to social empowerment and high-quality catering.
For more information, please contact: jmacfarlane@storeyscafe.org
THE SHARING FARM CULTIVATES CONNECTIONS AND PROMOTES INCLUSIVENESS THROUGH COMMUNITY AGRICULTURE
Located in a sprawling 70-acre parkland, the Sharing Farm is a sustainable agriculture hub dedicated to enhancing community welfare and environmental stewardship. This 4-acre farm is not only a nexus of food production but also a vibrant centre for social enterprise, including a farmstand and a pay-ahead box program that supports local families, refugees, and the free Musqueam Farmers Market. Event Planners can deepen their impact by sponsoring the box program or organizing corporate volunteer opportunities, which integrate teams into the farm’s seasonal activities such as planting and harvesting. Welcoming over 500 volunteers annually, these engagements are tailored to fit into the farm’s overall crop plan. Visits are enhanced with educational tours that highlight sustainable practices, soil health, and food security. The Sharing Farm offers Event Planners meaningful ways to support sustainable agriculture, local food security, and the farm’s many impact initiatives, such as their partnership with the Musqueam Nation.
For more information, please contact: info@sharingfarm.ca
A SUSTAINABLE FOOD SERVICE
Truffles Fine Foods is a consolidated catering business working with multiple venues in Richmond. Truffles endeavours to support fresh sustainable food in their service wherever possible, with approximately 85-90% of their menus coming from local and seasonal ingredients, provided by a network of small vendors. Truffles seeks to support the community with donations and discounts to equity-deserving groups, as well as the hiring of local employees, both to support the economy and reduce emissions from commutes. In order to manage food waste, Truffles works closely with clients to choose responsible menus and order appropriate quantities for their group size. Additionally, they ensure recycling and composting and frequently collaborate with charities such as Vancouver Food Runners to dispose of any leftover food.
For more information, please contact: Info@trufflesfinefoods.com
McArthurGlen Designer Outlet – Leading with Inclusion through Regenerative Tourism
As part of Tourism Richmond’s growing commitment to Regenerative Tourism, local businesses are taking meaningful steps toward more inclusive and sustainable practices. The Regenerative Tourism Grant Program is an initiative by Tourism Richmond that supports businesses in achieving third-party accreditation and adopting community-focused, environmentally responsible operations.
An early member of the Regenerative Tourism Grant Program is McArthurGlen Designer Outlet Vancouver Airport, which earned the Rainbow Registered accreditation, a national designation recognizing businesses that are welcoming to the 2SLGBTQI+ community.
Opened in 2015, McArthurGlen is known for its European-style open-air layout, tree-lined streets, and top brands at up to 70% off. After attending an information session hosted by Tourism Richmond, the McArthurGlen team pursued the accreditation to reflect their core value of inclusion and to foster a safe, respectful, and welcoming environment for all.
The accreditation process by Rainbow Registered helped McArthurGlen evaluate their practices, strengthen their inclusivity efforts, and align with national standards. With guidance and financial support from the grant program, they were able to take meaningful action toward long-term social impact.
“Tourism Richmond has been an incredible partner throughout both the grant and certification process. Their commitment to fostering a more inclusive tourism community is something we’re proud to be part of.” – Cindy Wang, Tourism Manager at McArthurGlen
Tourism Richmond congratulates McArthurGlen Designer Outlet for their leadership in advancing inclusion within Richmond’s tourism sector. Their achievement serves as a strong example of how third-party accreditation can support meaningful progress toward a more inclusive and sustainable future.
We encourage other Richmond businesses to consider following their lead through the Rainbow Registered program or the other three accreditations we support: BC Green Business, BetterTable, and La Tablée des Chefs.
If you are interested in learning more about the Regenerative Tourism Grant Program, check out our website or email us at regenerative@tourismrichmond.com
Circular Success Stories
The City of Richmond’s vision for the circular economy aims to maximize the value of resources by design, through responsible consumption, minimizing waste and reimagining how resources flow in a sustainable, equitable, low-carbon economy. The City’s work is guided by the following principles: design clean, keep using, regenerate, maximize value and collaborate to co-create.
Check out the projects the City of Richmond is working on here!
Business Directory: Local Food Map
Sourcing local products for yourself or your business is a regenerative practice. This helps minimize carbon emissions from shipping food to your store and helps the Richmond economy thrive. When small businesses thrive, the community thrives. Consider sourcing products from the local businesses in Richmond.
STOREYS CAFÉ CRAFTS FRESH MEALS AND FUTURES, NOURISHING THE COMMUNITY WITH EVERY BITE
Storeys Café is located on the ground floor of a social housing complex, a first-of-its-kind partnership between 5 non-profit organizations to provide holistic support for its residents. The cafe operates with a mission to serve both high-volume events and the community through its dual function as a walk-in cafe and catering service. Beyond providing fresh meals to clients, including business events ranging from small to large, Storeys Café supports the community with a vital meal program for a local shelter, delivering 60 lunches and 30 dinners daily. The cafe is staffed by residents from the building, offering stable yet flexible employment for diverse individuals to develop skills, build confidence, and give back to their community. Their motto, “Fresh food for a cause,” encapsulates their commitment to social empowerment and high-quality catering.
For more information, please contact: jmacfarlane@storeyscafe.org
THE SHARING FARM CULTIVATES CONNECTIONS AND PROMOTES INCLUSIVENESS THROUGH COMMUNITY AGRICULTURE
Located in a sprawling 70-acre parkland, the Sharing Farm is a sustainable agriculture hub dedicated to enhancing community welfare and environmental stewardship. This 4-acre farm is not only a nexus of food production but also a vibrant centre for social enterprise, including a farmstand and a pay-ahead box program that supports local families, refugees, and the free Musqueam Farmers Market. Event Planners can deepen their impact by sponsoring the box program or organizing corporate volunteer opportunities, which integrate teams into the farm’s seasonal activities such as planting and harvesting. Welcoming over 500 volunteers annually, these engagements are tailored to fit into the farm’s overall crop plan. Visits are enhanced with educational tours that highlight sustainable practices, soil health, and food security. The Sharing Farm offers Event Planners meaningful ways to support sustainable agriculture, local food security, and the farm’s many impact initiatives, such as their partnership with the Musqueam Nation.
For more information, please contact: info@sharingfarm.ca
A SUSTAINABLE FOOD SERVICE
Truffles Fine Foods is a consolidated catering business working with multiple venues in Richmond. Truffles endeavours to support fresh sustainable food in their service wherever possible, with approximately 85-90% of their menus coming from local and seasonal ingredients, provided by a network of small vendors. Truffles seeks to support the community with donations and discounts to equity-deserving groups, as well as the hiring of local employees, both to support the economy and reduce emissions from commutes. In order to manage food waste, Truffles works closely with clients to choose responsible menus and order appropriate quantities for their group size. Additionally, they ensure recycling and composting and frequently collaborate with charities such as Vancouver Food Runners to dispose of any leftover food.
For more information, please contact: Info@trufflesfinefoods.com
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