Dear Team Richmond,

What a month! Our team here has been buzzing with activity since my last update and it’s hard to believe we’re now approaching the end of another very successful year.

Canada’s West Marketplace Update

Just this past week, we hosted over 700 buyers and sellers who help shape the decisions for leisure travelers in BC and Alberta. Our team pulled out all the stops! We hosted over 70 buyers and sellers on six different activity tours on Sunday November 17, as well as created an extraordinary opening reception experience at The Deck at Pacific Gateway Hotel.

We had over 40 appointments during Canada’s West Marketplace, showcasing various parts of Richmond to the buyers. This year, Team Richmond came out in full force with 14 Richmond-based sellers, including five hoteliers. Attractions and tour operators such as the Gulf of Georgia Cannery, Harbour Air Seaplanes, International Stage Lines, Landsea Tours & Adventures, Lulu Island Winery, McArthurGlen Designer Outlet, Pacific Coastal Airlines, Universal Coach Lines and Vancouver Whale Watch rounded out our destination's presence at Canada's West Marketplace.

New Team Members

Please welcome Judy Frankel as our manager, business development, and David Wright as our manager, digital insights & intelligence.

Judy was most recently the executive director for Tourism New Westminster and her mandate is to create impact and be focused within the meetings and conferences market, and to build new partnerships that will bring business to Richmond.

David, a Steveston local, will be an integral part of the marketing team. He will be responsible for the strategic direction and operational management of Tourism Richmond’s data-driven capabilities. Most recently, David was at Great Canadian Gaming as their senior manager, Marketing and Business Intelligence.

Both Judy and David start their roles this month, and we are thrilled to have them on the team.

As always, I welcome thoughtful feedback, questions and comments – my door is always open. Please don’t hesitate to reach out to me!


Nancy Small
Tourism Richmond Team Member
Chief Executive Officer