Tourism Richmond is committed to providing our stakeholders reliable, accurate and timely information relating to the ever-changing novel Coronavirus (COVID-19) situation in our community. We are working closely with our tourism counterparts in Metro Vancouver and at every level of government. We would like to take this opportunity to provide you with an update on the work we’re doing on your behalf.

Update from Tourism Richmond

To support Richmond restaurateurs and food service establishments, Tourism Richmond has curated a page to help connect consumers with local restaurants offering delivery and takeout. This page is updated regularly and can be found here. We kindly ask that you provide updates regarding your business and listing to Rebecca Wu at

We would like to hear from you about what you’d like to see in our COVID-19 updates from us. Your input from our new survey will help us better determine what type of information is important and useful for your business.  Please take a moment to complete our survey.

For restaurants, if you are not already using a delivery service like Uber Eats, Skip the Dishes or DoorDash, we would encourage you to sign up for these services. Uber Eats is currently reducing its fees during this time period and you can sign up here. Sign up for Skip the dishes here, and DoorDash here. DoorDash is also offering a 30 day free trial right now for restaurants to sign up to their services.

Update from the Metro Vancouver Tourism and Hospitality Industry Response and Recovery Task Force

Co-chaired by Tourism Richmond’s CEO, Nancy Small, Tourism Vancouver’s Acting CEO Ted Lee, and BC Hotel Association CEO Ingrid Jarrett, The Metro Vancouver Tourism and Hospitality Industry Response and Recovery Task Force has formed four working groups to effectively advocate for sector needs. Please find an introduction of the four working groups below:.

  • Government Relations working group, led by Walt Judas, CEO of the Tourism Association of BC
  • Impact Assessment working group, led by Richard Porges, the Vice President of Corporate Development for Destination British Columbia
  • Issues Management and Communications working group, led by Jackie Asante, Senior Vice President of FleishmanHillard Highroad
  • Sector Recovery Strategy working group, led by Nancy Small, CEO of Tourism Richmond

We will provide updates from the task force regularly

Update: Destination British Columbia

Destination BC has created a messaging guide that they will be updating weekly for industry partners to utilize. Help spread the word to prevent non-essential travel and keep our communities safe. You can find this week’s Messaging Guide in the link below as well as on DBC’s COVID-19 Update page: DBC Messaging Guide.

Update: Government of Canada

On Friday March 27, Prime Minister Justin Trudeau announced that wage subsidies for small to medium businesses have increase from 10 per cent to 75 per cent, to help reduce the amount of payroll deductions required to be remitted to the Canada Revenue Agency. You can find more information about it here. Additionally, the Canadian Government announced an interest-free bank loan of up to $40,000 for small and medium businesses. While no information has been shared to the public yet, we will ensure stakeholders receive this information in future updates.

Other Updates


Wanting to better understand the impacts COVID-19 has on the foodservice industry in BC, the BC Restaurant and Foodservice Association has asked all restaurants to complete their survey and share what impact this crisis has had on your business and what immediate resources as an operator you require to keep your business afloat.

COVID-19 Supports for Small Businesses

The province of BC has produced a document with links to the most up-to-date information and resources for small businesses, available here [PDF]. Developed in partnership with Small Business BC, this document breaks down the many supports available for small businesses all in one place.

WEBINAR: How to cope with the impacts of COVID-19 on your business

The spread of COVID-19 poses important challenges to Canadian businesses. With the situation constantly evolving, you need to be prepared for any disruptions. Join BDC experts as they share short-term economic perspectives and advice on how to manage through the crisis. Watch the webinar on YouTube here.

Restaurant Initiative: Breaking Bread

Breaking Bread is a central online hub created in response to the COVID-19 crisis to communicate that the restaurants across BC that are offering delivery, take-out, curb-side pick-up, meal prep, and more. Restaurants are encouraged to sign up at

Technical Assistance from BC Tech Association

The BC Tech Association is supporting small business by hosting free 1-on-1 meetings with a tech expert in digital marketing, ecommerce, or remote working technologies on Friday, April 3rd. For more information and to apply click here.


For the most up-to-date and accurate information about COVID-19 and other business resources, please visit these sites: