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Tourism Richmond Stakeholder Application

Becoming a Stakeholder of Tourism Richmond is free and offers many benefits. It’s an opportunity to increase business, heighten the prestige of your organization, participate in Stakeholder events and workshops, be showcased at trade shows, gain awareness amongst other tourism organizations, and much more.

FREE Enrolment includes:

VisitRichmondBC.com website exposure:
- An online listing, complete with images, social and web links
- Ability to post events listings 
- Ability to post special offers and coupons

Plus, you’ll have exclusive access to:
- TRIP (Tourism Richmond Information Portal) Industry Extranet where you can manage your listing, events, offers and gain access to Industry news
- Cooperative Marketing Investment Programs
- Educational workshops (fees may apply)
- Paid marketing opportunities

How do I become a stakeholder?

To become a stakeholder, you must meet certain criteria, which includes:
- Being a Richmond based business or organization
- Being a tourism business or organization, this includes restaurants, attractions, museums, tours, licensed accommodation, and more
- Being visitor ready

If you have any questions regarding criteria, please contact Ceri Chong at cchong@tourismrichmond.com.

Fill out the application form below and a team member from Tourism Richmond will then contact you to confirm your application has been accepted.

Please note you must have your business license number, a listing description and image ready in order to successfully complete the application.

Business Location Information

Business Description

Please include the main details of your business, such as what you offer and why people should visit you. Mention any highlights and important information that will entice visitors to come to your business. Character limit: 1000.

Please upload one horizontal photo (not your logo) that best represents your business. This photo should have an aspect ratio of 3:2 (W x H) and at least 600 pixels wide.

Mailing Address (if different from Business Location)

Contact Information


ie Industry eNewsletter, Invites to Events

By clicking Yes, I understand that I am opting in to receive eNewsletters from Tourism Richmond. I can unsubscribe at any time.

I have read and understand the Privacy Policy

Referral Source

Freedom of Information

The Freedom of Information and Protection of Privacy Act requires that your consent be given prior to releasing personal contact information. Upon your consent, we will only make this information available to other Tourism Richmond stakeholders.

By clicking here, you agree to the terms above

Code of Conduct


Becoming a stakeholder of Tourism Richmond requires that each stakeholder, be it an organization or individual, adhere to the Stakeholders' Code of Conduct as prescribed by Tourism Richmond's Board of Directors.

All stakeholders undertake to:

  1. Provide clean and well-maintained facilities and equipment for the enjoyment and safety considerations of customers;
  2. Provide visitors with exceptional customer service, information on other products, services and attractions when requested and treat all other stakeholders of Tourism Richmond with respect and courtesy;
  3. Handle all inquiries, requests, transactions, correspondence, and complaints promptly, courteously and fairly;
  4. Use accurate representation of service/product information in all promotional and advertising material and advise the public in a reasonable manner if unable to provide the level of services or facilities as advertised;
  5. Provide customers with complete details on prices, cancellation policies and services at time of purchase and advise of changes in services, products, or costs if and when they occur;
  6. Provide all customers with a fair exchange for Canadian dollars on foreign currency accepted for exchange at their place of business;
  7. During periods of full capacity, assist customers with finding alternative arrangements;
  8. Promote responsible and sustainable use of Richmond's environmental resource base when providing services and products to customers;
  9. Abide by all applicable federal, provincial and municipal laws;
  10. Possess a valid business license within the city of main operations;
  11. Ensure familiarity with Richmond's tourist and visitor services.

For the Chinese version of the Code of Conduct, please click here.

By clicking here, you agree to abide by the Code of Conduct as set-out above and further understand and agree that being a stakeholder of Tourism Richmond does not assume Tourism Richmond endorses our current or future services or products.

* Indicates a required field.